Customer care
Delivery, clearly explained.
We want you to know the dispatch window, shipping cost and delivery estimate before you order.
Current availability
The collection is in preview. Commercial ordering is closed, and test checkout records are never shipped.
Dispatch and delivery are different
Dispatch is the time before a parcel reaches the carrier. Delivery is the carrier’s transit time after dispatch. Confirmed windows, carriers, regions and rates will be published before paid orders are accepted.
Updates when it matters
For commercial orders, a delay in the stated dispatch window will be communicated with the cancellation or refund options required by applicable law.
Questions?
Email support@horizonmolecular.com. No dispatch guarantee or free-shipping offer has been announced.